Mission Support
Minara Support
Get help with prayer times, Quran, Kudu quizzes, and all Minara features. Troubleshoot issues and connect with Oluware engineers.
Common Questions
Do I need an account to use Minara?
No! Minara works perfectly in guest mode. You can access prayer times, Quran, hadith, duas, quizzes, and all other features without creating an account. Create an account only if you want cloud sync or prayer notifications.
Is Minara really completely free?
Yes! Minara is free with no subscriptions, no in-app purchases, and no paywalls. Every feature is available to everyone at no cost. The app is supported by ads to fund ongoing development.
How accurate are the prayer times?
Minara uses established Islamic calculation methods trusted by Muslims worldwide. You can choose from 6 different methods (Muslim World League, ISNA, Egyptian, Umm Al-Qura, Karachi, Diyanet) and select your madhab (Shafi'i or Hanafi). We recommend verifying times with your local mosque for the most accurate schedule.
What is Kudu?
Kudu is Minara's Islamic quiz feature. You can test your knowledge across topics like Quran, Hadith, Fiqh, Seerah, Aqeedah, and more. Play solo, create your own quizzes, challenge friends, or join live multiplayer games. Quizzes are available in 20 languages. AI-generated questions may occasionally contain inaccuracies and should not be considered authoritative religious guidance.
How does the Quran reader work?
Minara offers multiple reading modes:
- Full View (Mushaf): Classical calligraphic Quran pages
- Arabic + Translation: Side-by-side reading
- Arabic Only: For Arabic readers
- Translation Only: Read in your language
Which calculation method should I choose?
It depends on your location and tradition:
- Muslim World League: Widely used globally
- ISNA: Common in North America
- Egyptian: Used in Egypt and Middle East
- Umm Al-Qura: Saudi Arabia
- Karachi: Pakistan and South Asia
- Diyanet: Turkey
How many languages does Minara support?
Minara supports 77 in-app languages covering nearly all Muslim-majority regions worldwide. Kudu quizzes are available in 20 languages. You can change your language at any time in the app settings.
Is my data safe?
Yes. Your location is sent to our servers only to calculate prayer times and is immediately discarded—never stored. Kudu only sends your quiz preferences (topic, difficulty, language) to the AI service—no personal data. You can use the entire app without creating an account.
What are Prayer Circles?
Prayer Circles let you create or join groups with friends and family. Circle members can log shared activities like prayer, Quran reading, and charity, view weekly progress summaries, and keep each other motivated on their Islamic journey.
Does Minara work offline?
Yes! Minara caches prayer times, Quran pages, azan audio, and hadith locally on your device. You can access your prayer schedule, read Quran, and browse hadith even without an internet connection.
Troubleshooting
Prayer times seem incorrect
- Verify your location is set correctly
- Check that you've selected the right calculation method for your area
- Ensure your madhab setting matches your tradition
- Compare with your local mosque to confirm the best method
- Check your device's time zone and date settings
Location not working
- Go to iPhone Settings → Privacy → Location Services
- Ensure Location Services are enabled
- Find Minara in the list and set to 'While Using the App'
- Alternatively, use the city search to manually select your location
- Restart the app after changing location settings
Quran audio or azan not playing
- Check that your device is not on silent mode
- Ensure the reciter audio has been downloaded for offline use
- Check your notification settings if azan is not playing at prayer time
- Try re-downloading the reciter audio from the reciter picker
- Restart the app if audio playback is stuck
Kudu quiz not loading
- Ensure you have an active internet connection (quizzes require connectivity)
- Try switching to a different topic or difficulty level
- Close and reopen the Kudu section
- Check if the app needs an update from the App Store
- Contact support if the issue persists
App crashes or won't open
- Ensure you're running the latest version of Minara
- Restart your iPhone
- Check that you have sufficient storage space
- Update to the latest iOS version
- If issues persist, delete and reinstall the app
Sync or account issues
- Ensure you are signed in via Sign in with Apple
- Check your internet connection
- Try signing out and signing back in
- Ensure iCloud is enabled on your device
- Contact support if data is missing after sign-in
Get in Touch
General Support
Questions, feedback, and general assistance
Privacy & Account
Data requests, account deletion, and privacy matters
Response Times
- General SupportWithin 24 hours
- Technical IssuesWithin 48 hours
- Privacy RequestsWithin 72 hours
- Account IssuesWithin 24-48 hours
Report a Bug
Found an issue? Include steps to reproduce, your device model, iOS version, and which feature is affected (prayer times, Quran, Kudu, etc.).
info@oluware.comRequest a Feature
Have an idea to make Minara better? We're building this app for the Muslim community and welcome your feedback.
info@oluware.com